A nationally recognized research service, which provides expert analysis of the most complex issues of our time, needed to reorganize its operations to improve efficiency and product quality by closely aligning information professionals with research analysts.
Synfusion worked closely with the management team to define a differentiated value proposition, service offerings, concept of operations, architectures, and position descriptions for staffing the new organization.
We worked with the organization’s future partners to clarify relationships and how value would be exchanged. Synfusion helped the management team develop transition and communication plans, and we prepared orientation materials to facilitate the integration of new staff members.
The reorganization was successfully implemented with no adverse affects to operations, services, or clients. Today, the research service and its clients have realized many benefits from the alignment of resources and higher levels of collaboration.